There may be occasions where a Company Landlord has been added but you have not sent a verification to all directors.
The video below will show the process to add the director to the platform and send a verification.
The steps are as follows:
- Navigate to the Company landlord in the Landlord menu
- Open the Company Details page
- Click the Companies House button
- Add the email address(es) to the director(s) you wish to add
- Slide the 'Verify Now' toggle on at the bottom of the screen for those landlord(s)
- Click the 'Request Verification' button at the top right of the click
- Click the 'Company Risk Assessment' button at the bottom of the screen
- Continue with risk assessments until you finish the process and the verifications have been sent
The director(s) will now appear in the My Tasks menu and the Individual Landlord menu with 0/1 next to them.
If you need to prompt that Director to complete their verification at any time after it's been sent, the process is in the article HERE
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