Adding Staff
Only Account Administrators can add new staff members to the platform.
However, we recommend contacting Product Support to add new users on your behalf. This helps ensure that the correct permissions, roles, and branch assignments are applied from the outset, reducing the risk of access or permission issues.
If you prefer to add the user yourself:
Click My Account and select My Profile to open the Control Panel.
Navigate to the Staff tab.
Click the yellow Add Staff button.
Enter the new staff member's details, including:
- Full name, email address and telephone number
- The branch they should be assigned to.
- Their user role and permissions.
- Save the new user by clicking Add Staff.
Roles & Permissions
An invitation email will then be sent to the email address provided. The email contains the user's username and a link to activate their account. The new staff member will need to follow the link, create a password, and accept the Terms and Conditions before they can access the platform.
Control Panel Permissions
| Account Administrator | Full access to all branches, transactions, account settings, billing, and staff management. |
| Branch Administrator | Can view and manage all transactions within their assigned branch only. |
| General User | Can view and manage only the transactions created by them. |
Roles
| Director / Partner / Owner | Full access to all branches, transactions, account settings, billing, and staff management. |
| Money Laundering Officer (MLO) | Receives email notifications when a client or transaction is assessed as High Risk. |
| Area Manager | Used to identify staff who manage multiple branches or geographical areas. |
| Branch Manager | Used to identify staff who manage a branch. |
| Admin | Used to categorise administrative staff. |
| Marketing | Used to categorise Marketing staff |
| Valuer | Used to categorise Valuer staff |
| Senior Negotiator | Used to categorise Senior Negotiator staff |
| Negotiator | Used to categorise Negotiator staff |
Note: With the exception of the Director / Partner / Owner and Money Laundering Officer (MLO) roles, job roles are primarily used for categorisation and reporting purposes and do not affect a user's system permissions. User access is controlled by their assigned permission level (e.g. Account Administrator, Branch Administrator, or General User).
Removing Staff
Only Product Support can remove staff members from the Movebutler platform.
If a member of staff has left your agency or no longer requires access, please contact Product Support and provide the user's name and email address. Our team will remove the account and ensure it is deactivated correctly.