To add an address for an overseas client, you will need to enter the address manually.
Instead of entering a postcode in the Postcode Search, click “Or enter address manually”.
Select the relevant country from the dropdown list, then enter the client’s address details.
From the "county" dropdown, select "abroad".
For an international client, the minimum required address fields are:
- Address Line 1
- Town/City
- Country
If the client’s address does not have a postcode, enter six zeros (000000) in the postcode field.
Please do not use special characters such as *, / or -.
You will also need to enter the client’s overseas telephone number using the international format:
+XX, followed by the phone number. For example, a French number would begin with +33.
In the event that you cannot enter the overseas number, you can enter 07000000000 (11 digits).
SMS messages cannot be sent to overseas numbers, therefore although requested, this information is not used.