Setting up Accounts in CRM

The Accounts module in iamproperty CRM allows you to manage invoices, payments, commission tracking, and client account balances — all in one place.

This guide walks you through the key steps to get your accounts set up and ready to use.

1. Configure Your Account Settings

Before creating invoices or recording payments, make sure your account settings are correctly configured:

1. Go to Control Centre > Configuration > Accounts > Module Settings.
2. Review your:
   • VAT settings (if applicable)
   • Default BACS Format
   • Payment methods (e.g. bank transfer, card)
   • Accounts setting switches
3. Set your preferred invoice numbering format and add your company branding if required.

2. Set Up Your Nominal Codes (if applicable)

If you're integrating with an accounting system or want to categorise income/expenses:

• Go to Control Centre > Configuration > Accounts > Module Settings > Lookup Settings > Transaction Sub Types
• Add or edit Transaction Sub Types to align with your bookkeeping structure
• Assign default codes to specific invoice types or services
• Set VAT Type and whether type is Tax Deductible 

3. Update Payment Information

Invoices and payments are linked to contact records (e.g. landlords, tenants, contractors).

• Each record type has payment information in the Payment or Financial tab
• Ensure each contact has accurate bank details, including email and address.
• This information is used for BACS Payments and the Bank Import

🔗 Explore: Adding Landlord Payment Details in iamproperty CRM

4. Complete daily accounting processes

Once your settings are in place:

• Review Emails and queries
• Import your bank statement via the Bank Import
• Review previous unknown receipts and allocate from Unallocated screen
• Chase outstanding invoices within Invoices screen
• Review/Process Contractor Invoices
• Process adhoc charges/payments
• Perform Payments to Landlords and Contractors
• Create and process BACS file from BACS List
• Send Statements from Statement Merge
• Review and update Bank Reconciliation

🔗 Learn more: Using Bank Import Process in CRM Accounts.

6. Run Financial Reports

Monitor your financial performance using built-in reports:

• Agent Statement
• Transaction Analysis

Go to Reports > Accounts to filter and export your data as needed.

🔗 Explore: Running a Report in CRM

Quick Setup Tips

• Complete your settings before sending your first invoice
• Use consistent naming and ledger codes for accurate reporting
• Update payment information regularly 

Need Help?

Browse our Accounts FAQs. You can use the live chat feature, raise a ticket in the Help Centre, or call the Software Support team on 01865 860 870.