Minimum due diligence

How do I know when minimum customer due diligence has been carried out?

When following the risk assessment guidance, you must follow one or more of the routes listed to complete due diligence on your client. This may sometimes include obtaining documentary information such as ID or proof of address documents and uploading copies to the system - as well as carrying out searches or confirming (via a due diligence warning message) that your Money Laundering Officer (MLO) has been notified and approved the transaction to progress.

Once all the relevant actions for the specific risk level have been completed, a tick will display against the client file, clearly indicating to you and your MLO any outstanding due diligence tasks.